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Privacy Policy

CPD Online provides livestreaming and video editing services (hereby referred to as “our Services”) for people and organisations who require such services at their educational/informational events. This Privacy Policy applies to CPD Online and visitors to the Website, I.e. www.cpdonline.tv. “CPD Online” or “we” or “us” refers to CPD Online in this Privacy Policy, including its livestreaming and camera crew. “You” or “the customer” refers to anyone using the Website.  

This Privacy Policy describes:  

What information we collect, how we collect it, and why  
How we use this information and with whom we share it  
How you can access and update that of this information which we have collected from you.   
The choices you can make about how we collect, use, and share your information  
How we protect the information we store about you  

  1.  Information we collect  

 We collect the following types of information:   

Information you provide to us directly 
a) The following information when you fill out our form to request a quote on the Website: your name, organisation name (if applicable), contact details including email address and phone number of whomever is in charge of organising the event, the date, location and type of your event, as well as any other information you submit in the “Any further comments” text field.  
b) Any further information you provide to us after receiving a quote.  
c) Your email address when you email us via the link on our Website.  
[We will not store the above information after your event has taken place or your query has been solved, unless you wish us to so that you can co-ordinate future events with us more efficiently.] 

Information we otherwise obtain from you (e.g. automatically) 
a) When you use or interact with the Website, we receive and store information generated by your activity, such as Usage Data, and other information automatically collected from your browser or the device with which you access the Website. This information may include your IP address, the version and type of your browser, operating system of computer platform, pages you have visited. We may log your session duration on our Website and the date, time and number of times you visit the Website and use our Services. This may be stored in Cookies, which you can find more information about in our Notes on Cookies.   


2. How this information is used 

We use this personal information to:  
a) Contact you or the event organiser based on the contact details you have provided, only to follow up on your requests for a quote for our Services.  
b) Respond to queries, comments and/or concerns that you have made via email.  
c) Improve the quality and content of our Services and Website.  
d) Notify you about changes to our Website and Services 
e) Provide you with information about our events and Services 
f) Identify and analyse usage trends and determine the effectiveness of our promotional campaigns.  


3. Your Data Protection Rights 

We want to make sure that you are fully aware of all of your data protection rights. Every user is entitled to the following:  
a) The right to access your data, including requesting copies of your personal data from CPD Online.  
b) The right to rectify your data or request that CPD Online corrects or completes any information about you that you believe to be inaccurate or incomplete.   
c) The right to request the company to erase your data.  
d) The right to object to, or request that CPD Online restricts, the processing of your personal data, under certain conditions.  
You may make such requests by emailing us at info@cpdonline.tv.  


4. Communications Policy 

When you send us an email, directly message us on social media or use our Contact form, we will use this information to reply to you and carry out any further correspondence with you about your query or event. Beyond this, we will never use your email address or social media handle to send any unsolicited communications, and we will not share or sell it to anyone else.  
You may opt out of all communications by letting us know within our correspondence that you wish to cancel your query with us, and we will promptly remove the data we have about it.  


5. Child Privacy Statement 

Our website is intended for the use of people hosting events, and therefore not for children under 13 years of age. We do not knowingly collect personal information for children under this age – if you are under 13 years of age, please do not provide any information on this website. 


6. Notes on Cookies 

Cookies are small text files that automatically collect information on your device about how you use a site. They typically contain the name of the domain from where the cookie originated, the cookie’s ‘lifetime’ before it expires, and a randomly generated number or other identifier. It may also contain information about your device such as user settings (e.g. language preferences) and browser history. We use cookies:  
a) To impose security measures in order to detect unusual and/or suspicious activities on our Website.  
b) For performance and analytics purposes: to see how our Website is used and hence what we should improve, remove, or keep the same on it.  
c) We also use session cookies which are only used during one browser session, to help you use our website more efficiently.  
d) A third party content provider may also provide a cookie when you access content hosted on their site, namely on embedded social media links. These do not allow us to gain access to your social media accounts. Please refer to the privacy policies of each relevant social media platform for more information about how they use cookies.  
To manage these cookies, you have the option to set your browser not to accept them.  

You can find out more about cookies at www.allaboutcookies.org.  


7. Future Changes to Privacy Policy 

We reserve the right to update information in this Privacy Policy, to reflect changes we make to our Website or Service, or to satisfy changes in legal requirements. If this occurs, a banner on our Website will notify you of this change and you will have the option to read and accept these changes.  

If you have any further questions about our Privacy Policy, or any complaints regarding our compliance with it, please email us at info@cpdonline.tv or call us at 0161 518 0792. We will investigate and attempt to resolve, to the best of our ability, any questions and disputes regarding how we use personal information in accordance with this Privacy Policy.  

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